GDPR Compliance
European Data Protection
Hey Grok is committed to protecting the privacy of EU residents under the General Data Protection Regulation (GDPR). Here's how we comply and how you can exercise your rights.
Your GDPR Rights
Right to Access
Request a copy of all personal data we hold about you. We'll provide it within 30 days.
Right to Rectification
Update or correct any inaccurate information in your account at any time.
Right to Erasure
Request complete deletion of your account and all associated data.
Right to Portability
Export your data in a machine-readable format to take elsewhere.
Right to Object
Opt-out of data processing for marketing or other non-essential purposes.
Right to Restrict
Limit how we process your data while we address your concerns.
How to Exercise Your Rights
You have several options:
- 1Self-service: Most rights can be exercised directly in your account settings
- 2Email: Contact our Data Protection Officer at dpo@heygrok.ai
- 3Form: Use our privacy request form for formal requests
Our Legal Basis
We process your data under these legal bases:
- Contract: Necessary to provide our services to you
- Consent: Where you've opted in (e.g., marketing)
- Legitimate Interest: Analytics and service improvement
- Legal Obligation: Tax records, fraud prevention
Data Transfers
Hey Grok operates globally. For data transfers outside the EU/EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission and additional safeguards to ensure your data remains protected.
Data Protection Officer
Our DPO oversees GDPR compliance. Contact them at dpo@heygrok.ai
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated. Our lead supervisory authority is the Irish Data Protection Commission.