Privacy Policy

What We Collect

We collect information you provide directly:

Account information (email, name, profile picture)
Conversation history and messages
Payment information (processed securely by Stripe)
Feedback and support requests

We also collect some data automatically:

Device information (browser type, OS)
Usage patterns (features used, session duration)
IP address and general location (country-level)

How We Use Your Data

Providing and improving the Hey Grok service
Personalizing your experience
Processing payments and managing subscriptions
Sending important service updates
Responding to support requests
Analyzing usage to improve our product

AI Training

We do NOT use your conversations to train our AI models unless you explicitly opt-in. Your private conversations stay private. If you choose to contribute to training, your data is anonymized and aggregated.

Data Sharing

We share data only with:

Service providers who help us operate (hosting, payments, analytics)
When required by law or to protect our rights
With your explicit consent

We never sell your personal information to advertisers or data brokers.

Your Rights

You can always:

Access and download your data
Correct inaccurate information
Delete your account and all data
Opt-out of marketing communications
Request a copy of your conversation history

Data Security

We employ industry-standard security measures including TLS 1.3 encryption, SOC 2 Type II compliance, regular security audits, and strict access controls. Your data is stored in secure, geo-redundant data centers.

Contact Us

Questions about privacy? Reach our Data Protection Officer at privacy@heygrok.ai

We Don't Sell Your Data

Encryption Everywhere

Delete Anytime